How We Write and Review
This page explains who writes the information on zenbliss.ca, where the facts come from, what we won't say, and how customer reviews work. Questions or corrections: info@zenbliss.ca.
Who writes our pages
Product pages, guides and answers are written by the Zen Bliss team in Toronto. When a guide has been checked by an outside health professional, the reviewer's name, credential and the date of the review appear at the top of it, with a link to their bio. A reviewer checks facts and safety information. They don't recommend or endorse our products.
Where our facts come from
- Amounts and THC results: our labels and the independent lab reports on our lab results page.
- Rules and safety information: Health Canada and other Canadian government sources.
- Research: published studies, linked where we rely on one.
- Delivery times: our own Canada Post delivery history, by province.
What we won't say
We don't claim that CBD, melatonin or Delta-8 THC treats, cures or prevents any disease or condition. When we describe what people may feel, we say "may" or "can", because effects differ from person to person. Safety warnings, such as not driving after Delta-8, are stated plainly.
Our pages are general information, not medical advice. If you take medication, are pregnant or breastfeeding, or have a health condition, ask a pharmacist or doctor before using CBD, melatonin or Delta-8.
Keeping pages up to date
Each guide shows the date it was published and, when it has changed since, the date it was last updated. We check our guides when rules, products or lab results change, and at least once a year.
Customer reviews
- Who can review: anyone can leave a review on a product page. A review is marked "verified owner" when the email address matches an order for that product.
- How we ask: after an order we may send one email, and at most one reminder, asking for a review of what you bought. Every customer is asked the same way, and we don't offer discounts, gifts or anything else for a review.
- What we publish: reviews from customers, good and bad, once we have checked them against the rules below. We don't edit what a reviewer wrote, and we show only their first name and last initial.
- What we hold back: reviews that are spam, abusive, about another company or product, contain someone's personal details, or say that a product treats or cures a medical condition. Some reviews moved from our previous store are still being checked against these rules.
- Older reviews: reviews written before October 2026 were collected on our previous store platform and moved here with their original dates and ratings.
- Replies: when a review tells us something went wrong, we reply under it.
Corrections
If you spot a mistake, email info@zenbliss.ca with the page address. We correct factual errors and update the page date.
No paid content
We sell only our own products. We don't accept payment to feature other brands, and we don't pay anyone to review our products. When a health professional checks our guides, they are paid a flat fee for that work, whatever they find.